Privacy Policy JomKiss10 – Malaysia Member Personal Data Protection

At JomKiss10, your privacy is more than a legal obligation — it is a genuine commitment. This document transparently explains how we collect, store, use, and protect your personal data as a member of our platform.

Updated: 1 January 2026 Bahasa Melayu (ms-MY) 12 Sections ~10 min read

JomKiss10's Privacy Commitment: Your personal data is protected with 256-bit SSL encryption. We never sell, rent, or disclose your information to third parties without your consent, except as required by law.

This Privacy Policy complies with the Malaysian Personal Data Protection Act 2010 (PDPA).

JomKiss10's Six Core Privacy Principles

These principles form the foundation of how JomKiss10 manages every piece of personal data entrusted to us by Malaysian members.

Bank-Grade Encryption

All data transmitted between your device and JomKiss10's servers is protected by TLS 1.3 and AES-256 encryption — the same standard used by Malaysia's leading banks, including Maybank and CIMB.

Your Data, Your Control

As a JomKiss10 member, you have full rights to access, amend, download, and delete your personal data at any time via your account settings or by contacting our support team.

No Data Selling

JomKiss10 has never sold, rented, or traded members' personal data to any third party for marketing or commercial purposes, and never will. Your data is not our product.

Secure Data Storage

JomKiss10 members' personal data is stored in high-grade data centres with strict physical and digital access controls. We conduct regular internal security audits to ensure the integrity of data storage.

Malaysia PDPA Compliance

JomKiss10's Privacy Policy is designed to be fully compliant with the Malaysian Personal Data Protection Act 2010 (PDPA). We undergo periodic legal compliance reviews conducted by independent legal counsel.

Immediate Breach Notification

In the event of a data breach involving JomKiss10 member information, we are committed to notifying affected members and the relevant authorities within 72 hours of the breach being identified.


1Introduction & Scope of This Privacy Policy

Welcome to the JomKiss10 Privacy Policy page. This policy ("Privacy Policy") describes the practices of JomKiss10 ("we", "platform", or "company") regarding the collection, use, disclosure, storage, and protection of your personal data when you use our services through our website jomkiss10.bet or mobile application.

This Privacy Policy applies to all registered JomKiss10 members, website visitors, and any individual who interacts with our platform in any capacity. By registering as a member or continuing to use the JomKiss10 platform, you agree to the practices described in this Privacy Policy.

We update this Privacy Policy from time to time in response to changes in legislation, technology, or business operations. The "Updated" date at the top of this page reflects the most current version. We encourage you to review this page periodically.

Legal Basis: The JomKiss10 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection principles. Any privacy-related disputes will be resolved in accordance with applicable Malaysian law.

2Types of Personal Data We Collect

JomKiss10 collects various types of personal data depending on how you interact with our platform. This data is organised into several main categories:

2.1 Identity & Account Data

  • Full name as stated on your identification document
  • National Identity Card number (MyKad) or passport number
  • Date of birth and gender
  • Username and password (stored in encrypted hash form)
  • Email address and mobile phone number

2.2 Financial & Transaction Data

  • Bank account number (stored as a token, not the full number)
  • Deposit records via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX, Maybank2u, or CIMB Clicks
  • Withdrawal records and transaction history within the JomKiss10 platform
  • Account balance and betting records

2.3 Technical & Usage Data

  • IP address and state/region-level location data
  • Device type, operating system, and browser version
  • Pages visited, time of visit, and in-platform actions
  • Session log data including login and logout times
  • Cookie information and device identifier
Data Category Collected at Registration Collected During Use Required?
Name & Date of Birth Yes No Mandatory
Email & Phone Number Yes No Mandatory
KYC Documents (IC/Passport) No During withdrawal Mandatory (KYC)
Transaction Records No Yes (automatic) Mandatory
Precise Location Data No No No
Log & IP Data No Yes (automatic) Mandatory

3How We Collect Your Data

JomKiss10 collects your personal data through various channels, all with your knowledge:

  • Direct registration: When you complete the JomKiss10 account registration form, including your name, email, and phone number
  • KYC Process: When you submit identity verification documents for withdrawal purposes or to increase your account limits
  • Financial transactions: Every time you make a deposit using Touch 'n Go, DuitNow, GrabPay, or any other supported payment method, a transaction record is automatically generated
  • Platform usage: Technical and behavioural usage data is collected automatically via cookie technology, tracking pixels, and server logs
  • Customer support: When you contact the JomKiss10 support team via live chat, email, or WhatsApp, your conversations may be recorded for quality and training purposes
  • Third-party sources: In certain cases, JomKiss10 may receive data from third-party identity verification providers during the KYC process

4How We Use Your Personal Data

JomKiss10 uses your personal data solely for legitimate and necessary purposes. We will not use your data for any other purpose without first obtaining your fresh consent.

4.1 Platform Operations

Your data is used to verify your identity during login, process deposit and withdrawal transactions, manage your account balance and betting records on JomKiss10, and deliver a personalised platform experience.

4.2 Legal Compliance & KYC

As a responsible platform, JomKiss10 is legally required to conduct identity verification (KYC), detect and prevent money laundering (AML), and comply with applicable financial reporting requirements in Malaysia.

4.3 Security & Fraud Prevention

Technical and behavioural data is analysed to detect suspicious activity, prevent unauthorised access to your account, and protect the integrity of the JomKiss10 platform from misuse.

4.4 Communication & Support

We use your email address and phone number to send important account notifications, security updates, and responses to your customer support enquiries. With your consent, we may also send you relevant JomKiss10 promotional information.

Opt-Out Right: You may opt out of marketing communications from JomKiss10 at any time by clicking the "unsubscribe" link in any promotional email or by contacting our support team. This will not affect important operational communications related to your account.

5Sharing Data With Third Parties

JomKiss10 does not sell or disclose members' personal data to third parties for marketing purposes. However, in the course of operating the platform, we may share data with the following parties under limited circumstances:

  • Payment service providers: To process deposit transactions via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, FPX, Maybank2u, and CIMB Clicks. These providers receive only the data necessary for each specific transaction.
  • Identity verification (KYC) provider: Licensed third-party KYC companies are engaged to assist in verifying the identity documents of JomKiss10 members
  • Game software providers: Gaming platform providers (such as Live Casino and sports) may receive anonymous session identifiers that do not reveal your actual identity
  • Legal authorities: JomKiss10 will disclose data to the authorities when required by a court order, warrant, or valid legal requirement in Malaysia.
  • Cybersecurity consultant: In the event of a security incident investigation, licensed cybersecurity experts may be granted limited access to relevant log data

All third parties that receive data from JomKiss10 are bound by strict confidentiality agreements and are required to process such data in accordance with our instructions and applicable data protection laws.

6JomKiss10 Data Security Measures

We take data security very seriously. JomKiss10 has implemented multiple layers of technical and organisational safeguards to protect your personal data:

  • Transmission encryption: All data transmitted between your device and JomKiss10's servers is protected by TLS 1.3.
  • Storage encryption: Sensitive data such as banking details is stored in encrypted form using AES-256.
  • Hashed passwords: JomKiss10 account passwords are never stored in plain text — only bcrypt hash values are stored
  • Role-based access control: Only JomKiss10 staff who require access to specific data in the course of their duties are authorised to do so
  • 24/7 Monitoring: JomKiss10's security systems are monitored around the clock to detect and respond to cyber threats
  • Periodic penetration testing: We conduct regular security testing to identify and address vulnerabilities before they can be exploited

Important Note: While JomKiss10 takes all reasonable steps to protect your data, no data transmission over the internet can be guaranteed to be 100% secure. You are also responsible for keeping your account password safe and not sharing your login credentials with anyone.

7Data Retention Period

JomKiss10 retains your personal data only for as long as necessary for the purposes outlined in this Privacy Policy, or as required by applicable Malaysian law.

Data Type Retention Period Reason
Active account data Throughout the active account period JomKiss10 platform operations
Financial transaction records 7 years after account closure Malaysian AML legal requirements
KYC Documents 5 years after account closure PDPA compliance requirements
Support chat logs 2 years Quality control & reference
Non-essential cookie data 30 days – 2 years Depends on cookie type
Server access logs 90 days Security & threat detection

Once the retention period has elapsed or the processing purpose is no longer relevant, JomKiss10 will securely delete or anonymise your data in accordance with established internal procedures.

8Cookie Policy

JomKiss10 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

8.1 Types of Cookies We Use

* The cookie options above are for illustrative purposes. You can manage cookies through your web browser settings at any time.

9Your Rights as a Data Subject

Under the Malaysian Personal Data Protection Act 2010 (PDPA), you as a JomKiss10 member have the following rights regarding your personal data:

01
Right of Access

You have the right to request a copy of all personal data we hold about you. JomKiss10 will provide this information within 21 days of receiving your request.

02
Right to Rectification

If any of your data is inaccurate or out of date, you have the right to request a correction. You can update most information directly from your JomKiss10 account settings.

03
Right to Erasure

You may request the deletion of your personal data when it is no longer needed, subject to JomKiss10's legal obligations to retain certain records.

04
Right to Object

You have the right to object to the processing of your data for direct marketing purposes. Once your objection is received, JomKiss10 will immediately cease using your data for that purpose.

05
Right to Data Portability

You may request your data in a machine-readable format (JSON or CSV) for transfer to another platform, within the limits permitted by JomKiss10's current technology.

06
Right to Restrict Processing

In certain circumstances, you may request that JomKiss10 restrict how we process your data while a correction request or objection is pending resolution.

To exercise any of the above rights, please contact JomKiss10's Data Protection Officer by email at support@jomkiss10.bet with the subject line "Personal Data Request". We will respond within 21 business days.

10Cross-Border Data Transfers

In the course of our operations, JomKiss10 may transfer your personal data to servers or systems located outside Malaysia — specifically for secure backup storage and the use of globally available cloud infrastructure services.

Any cross-border data transfers by JomKiss10 are conducted with safeguards ensuring that the level of data protection at the destination is equivalent to Malaysia's PDPA. We use standard data transfer agreements and appropriate protective mechanisms to safeguard your data during international transfers.

Note: JomKiss10 does not transfer the personal data of Malaysian members to countries that do not provide an adequate level of data protection, as assessed by us and in accordance with Malaysia's PDPA requirements.

11Children's & Minors' Privacy

JomKiss10 services are strictly for individuals aged 18 years and above. We do not intentionally collect or process personal data of children or minors in the context of betting.

Should we discover that personal data of an individual under the age of 18 has been collected unintentionally, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child has registered on JomKiss10 are urged to contact us immediately at support@jomkiss10.bet.

12Contact Us & Privacy Complaints

JomKiss10 takes every privacy concern seriously. If you have any questions, requests, or complaints regarding this Privacy Policy or how we handle your personal data, please reach out to us through the following channels:

  • Privacy Email: support@jomkiss10.bet (subject: "Privacy Enquiry")
  • Live Chat: Available on the JomKiss10 platform, 24 hours a day, 7 days a week
  • WhatsApp: Number available upon logging in to your account

We are committed to responding to all privacy enquiries within 7 working days. For more complex complaints requiring thorough investigation, we will keep you informed of progress within 21 days.

If you are dissatisfied with JomKiss10's response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia under the Personal Data Protection Act 2010.

Your Privacy Is Safe with JomKiss10

We're ready to keep your data safe. Now it's your turn to enjoy Malaysia's best betting experience with complete peace of mind.

For users aged 18 and above. Read our Terms & Conditions before registering.

Bahasa Melayu